Landlords mainly want two things – a great tenant and peace of mind that their property is being looked after. At Willmott & Lake we deliver both with sharp marketing and hands-on management across Bishop’s Stortford, Stansted, Takeley, Elsenham and the surrounding areas.

What makes us different

Professional marketing as standard – professional photography on every property, plus video content on all listings, with no upfront cost.
Real local reach – a live database of registered tenants and strong community links – we match quickly and sensibly.
Modern, proactive management – regular inspections, fast maintenance, clear reporting.
Automated payment processing – same-day rent processing available and year-end HMRC tax summary reports for landlords.
Five-star service – friendly, responsive, and forward-thinking – exactly what landlords and tenants need.

Our lettings services

Tenant-Find

Best for experienced landlords who want day-to-day control. We handle:

Pricing advice and marketing launch
Professional photos and marketing
Accompanied viewings with feedback
Tenant referencing – credit – affordability – Right to Rent
Offer negotiation – heads of terms – move-in timeline
Tenancy agreement
Deposit registration

Rent-Collection

Everything in Tenant-Find, plus:

Rent invoicing – collection – arrears chasing
Monthly statements – clear audit trail
Renewal handling and annual rent review guidance

Fully-Managed

Designed for stress-free letting – ideal if you’re busy or not local:

All of the above, plus
Check-in – key management – utilities notification
Maintenance – vetted contractors – cost control – updates throughout
Mid-term inspections with reports and photos
Compliance diary – reminders for renewals and certificates
Check-out – deposit resolution – remarketing plan

Optional extras

Rent guarantee and legal cover – protect income if a tenant can’t pay
Compliance upgrades – smoke and CO alarms – EICR – PAT – legionella guidance
Third-party inventory – independent reports to help with potential deposit disputes
Safety and efficiency – guidance on EPC improvements and relevant grants where applicable

Compliance – done properly

We keep you the right side of the rules from day one:

EPC in place and valid
EICR – electrical safety certificate
Gas Safety (where applicable)
Smoke and CO alarms – tested on move-in day
How to Rent guide issued – deposit protected within the legal timeframe

You’ll receive a simple onboarding checklist so everything is clear.

How we let your property – step by step

Rental appraisal
Launch – professional photography then list online and on social media
Viewings – accompanied viewings with feedback within 24 hours
Referencing – affordability – Right to Rent – credit check
Contracts and compliance – e-sign contract – certificates – deposit protection
Move-in – inventory – meter reads – keys
Ongoing management – inspections – maintenance – renewals – review